Terms and conditions

These terms govern your use of numberforge.net, our public documentation, subscriptions purchased through the site, and the NumberForge managed package for Salesforce. By using the site, purchasing a subscription, or installing the package, you agree to these terms.

Who we are

NumberForge is a software product for Salesforce phone number validation and enrichment. It is developed and published by Stefano Moro (VAT number 01078910146), based in Italy. NumberForge is the product name, not a separate company entity. Questions: support@numberforge.net.

The website and documentation

We provide the public site and documentation for information about NumberForge. Content describes product behavior at the time of publication. Managed-package behavior in your org depends on the version you install.

You may link to our site and quote short excerpts with attribution. Do not misrepresent our product, scrape the site in ways that impair service, or attempt to access systems you are not authorized to use.

Subscriptions and billing

Production use of NumberForge requires a paid subscription unless you are within an advertised trial period or using a complimentary sandbox org (as described on our pricing page).

• Prices are shown on numberforge.net/pricing/ in EUR unless stated otherwise.
• Subscriptions are billed per Salesforce org. Monthly and annual plans may be offered; renewal terms are shown at checkout or on your order confirmation.
• Payment processing is handled by our payment provider (currently Stripe or equivalent). You agree to their terms for card or invoice payments where applicable.
• We may change prices for new subscriptions with reasonable notice. Existing paid periods continue at the price agreed for that period unless you agree to a change at renewal.

License and billing

Production subscriptions are purchased from NumberForge Configuration in your Salesforce org (Stripe Checkout). License state syncs automatically; sandbox orgs are free.

Production trial

New production installs may include a limited trial with full features, as described on our pricing page. When the trial ends, runtime features may be restricted until the subscription is synchronized in NumberForge Configuration. Trial length and grace periods are product settings documented on the site and may be updated with reasonable notice.

NumberForge package (Salesforce)

Your install and use of the managed package are also subject to:

• Your agreement with Salesforce for your org and platform use.
• These terms and any order confirmation or invoice that applies to your subscription.

We grant you a non-exclusive, non-transferable right to use the package in Salesforce orgs covered by a valid subscription, trial, or complimentary sandbox org, only for your internal business purposes and in line with Salesforce platform rules.

You must not reverse engineer, sublicense, or redistribute the package except as Salesforce platform licensing allows. You remain responsible for configuration you apply in your org (including generated fields, automation, and data written by NumberForge).

Refunds and cancellation

You may cancel a subscription according to the billing interval you chose (monthly or annual). Unless required by applicable law or stated otherwise at purchase:

• Monthly subscriptions run until the end of the current billing period after cancellation.
• Annual subscriptions are generally non-refundable once the billing period has started, except where mandatory consumer rights apply.
• Contact support@numberforge.net for billing disputes within a reasonable time.

Support

Support is self-service through documentation and FAQ at launch. Email support@numberforge.net for licensing and product questions. We aim to respond within a reasonable time but do not guarantee a specific resolution window unless a separate support agreement says otherwise.

Disclaimer of warranties

The site, documentation, and package are provided “as is” and “as available”, to the fullest extent permitted by law. We do not warrant uninterrupted or error-free operation, or that NumberForge will meet every use case in every org. Phone number validation depends on metadata and configuration; you are responsible for testing in your environment before relying on results for compliance or critical processes.

Limitation of liability

To the fullest extent permitted by applicable law, Stefano Moro is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or business opportunity, arising from use of the site or package. Our aggregate liability for claims relating to NumberForge in any twelve-month period is limited to the fees you paid us for the subscription in that period, or zero if you use only the free public site or a complimentary sandbox org.

Nothing in these terms limits liability that cannot be limited under applicable law (including mandatory consumer rights where they apply).

Privacy

Our handling of personal data on the website is described in the privacy policy.

Changes

We may update these terms. The “Last updated” date shows the current version. Material changes to subscription or license terms may also be communicated by email or on the pricing page when appropriate.

Governing law

These terms are governed by the laws of Italy, without regard to conflict-of-law rules. Courts in Italy have exclusive jurisdiction for disputes, unless mandatory consumer law in your country requires otherwise.